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항공서비스학과의 교육과정품질이 객실승무원의 지각된 직무 자신감 및 직무 적응에 미치는 영향
The effects of Curriculum Quality in the Department of Airline Service on the Cabin Crew’s Perceived Job Confidence and Job Adaptation
양혜진 ( Yang¸ Hyejin ) , 현성협 ( Hyun¸ Sung-hyup )
MICE관광연구 vol. 23 iss. 3 297-313(17pages)
DOI 10.35176/JMTR.23.3.15
UCI I410-ECN-151-24-02-088866811

This study aims to study the relationships among the quality of the curriculum of the Department of Airline Service and the cabin crew's perceived job confidence and job adaptation. A total of 299 questionnaire surveys were conducted with cabin crew members who majored in the Department of Airline Service. As a result of the analysis, among the six curriculum qualities, image making, general aviation service, aviation safety, and foreign language education had a significant effect on the cabin crew's perceived job confidence, but in-flight service and speech and presentation education did not have an effect. Also it was found that the cabin crew's perceived job confidence had a significant effect on job adaptation. Therefore, based on these results, this study discussed practical implications and suggested directions for follow-up studies.

Ⅰ. 서론
Ⅱ. 이론적 배경
Ⅲ. 조사설계
Ⅳ. 분석 결과
Ⅴ. 결론
참고문헌
[자료제공 : 네이버학술정보]
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