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미용종사자의 예술적 창의성이 직무만족 및 혁신행동에 미치는 영향
The Effects of Artistic Creativity on Job Satisfaction and Innovative Behavior in Beauty Salon Employees
권오혁 ( Oh Hyeok Kwon ) , 신영식 ( Young Seek Sheen )
UCI I410-ECN-0102-2019-500-001719033

The purpose of the current study was to investigate the effects of artistic creativity on job satisfaction and innovation behaviors of hair-care, nails, and make-up workers in occupational beauty service industry. SPSS Ver. 21.0 (IBM, USA) program, frequency analysis, factor analysis, reliability analysis, and 3-step multiple regression analysis were performed. For this, a questionnaire survey was conducted among a total of 500 beauty salon employees(hair and nail and make-up) in Seoul and the capital region from February 5 to March 31, 2018. Except for 1 poorly answered questionnaires, 499 copies were used for final analysis. Results showed that the artistic creativity of workers working in hairdressing, nail and make-up occupations positively affected their job satisfaction and innovation behavior. Furthermore, in the relationship between artistic creativity and innovation behavior, job satisfaction has a partial mediating effect. Therefore, it is necessary to strengthen artistic creativity of the employees in order to satisfy the customers. This will also have a positive impact on the innovation behavior of the employees, which in turn would enable the employees to develop and apply new ideas, and bring job satisfaction.

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