닫기
216.73.216.214
216.73.216.214
close menu
KCI 등재
AI 비서에 대한 직무 종사자와 관리자의 인식 유형 연구
Study on the Perception of Workers and Supervisors about AI Assistants
이선미 ( Seon Mi Lee ) , 윤혜정 ( Haejung Yun )
지식경영연구 19권 2호 187-203(17pages)
UCI I410-ECN-0102-2018-300-004212535

The purpose of this study was to investigate the perception about AI assistants and the differences between two groups, workers(secretaries) and supervisors(bosses), using the Q-methodology which has an advantage in understanding the types of subjective perceptions. Through literature reviews and interviews, 34 Q-samples were extracted, and then Q-sorting was conducted by P-samples(20 workers and 15 supervisors). As a result of Q-sorting, the types and characteristics of AI assistants perceived by each P-sample were explained. The perception of the workers divided into five distinct types, and the perception of the supervisors was divided into three distinct types. The most crucial factors in distinguishing between workers and supervisors' perceptions depend on whether they are capable of performing certain tasks and whether they can replace existing secretarial jobs. This study, as the primary research on AI assistants, can help to redefine the work that can be replaced by AI and the work that only people can do, and thus to establish education, recruitment, and training plans.

1. 서론
2. 이론적 배경
3. 연구방법
4. 연구결과
5. 결론
참 고 문 헌
[자료제공 : 네이버학술정보]
×