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KCI 등재
패밀리 레스토랑 브랜드의 성적 개성이 고객의 브랜드 자아동일시와 관계만족 및 브랜드 충성도에 미치는 영향
A Study on Gender Effects on Customer`s Self-Identification, Relationship Satisfaction and Loyalty in Family Restaurants
서용구 ( Yong-gu Suh ) , 이동한 ( Dong-han Lee ) , 김지완 ( Ji-wan Kim )
관광학연구 32권 5호 143-166(24pages)
UCI I410-ECN-0102-2017-320-000312856
* 발행 기관의 요청으로 이용이 불가한 자료입니다.

Although a considerable amount of studies on brand personality in marketing and consumer research has been done, there are few studies on gender effects concerned with restaurant brand personalities. This study explores how gender relates to restaurant own-brand identification, relationship satisfaction and brand loyalty. We have found both genders have strong effects on factors above. However, some differences are found in each restaurant tested. For instance, woman is revealed as more important gender in the case of VIPS.

[자료제공 : 네이버학술정보]
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