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ENG
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한국품질경영학회
한국품질경영학회 춘계학술발표논문집
고객만족 : B4.2 ; 중소기업에서의 지능적인 고객기업 클레임 관리
고객만족 : B4.2 ; 중소기업에서의 지능적인 고객기업 클레임 관리
Intelligent Claims Management of Customer Companies in small and medium-sized Company
이장희
한국품질경영학회
2013.04
한국품질경영학회 춘계학술발표논문집
vol. 2013
109-110(2pages)
UCI
I410-ECN-0102-2014-300-001596638
₩ 1,000
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