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18.97.14.86
한국어
ENG
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정보통신정책연구원
우정정보
영국 로얄메일의 전사적 품질 경영과 고객만족조사
영국 로얄메일의 전사적 품질 경영과 고객만족조사
노규형
정보통신정책연구원
1993.12
우정정보
vol. 1993 iss. 4
63-68(6pages)
UCI
I410-ECN-0102-2009-320-002802572
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