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한국어
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한국소비자학회
소비자학연구
고객만족형성과정의 제품과 서비스간 차이에 대한 연구
고객만족형성과정의 제품과 서비스간 차이에 대한 연구
Differences in the Consumer Satisfaction Process between Goods and Services
이유재 (You Jae Yi)
한국소비자학회
1997.05
소비자학연구
vol. 8 iss. 1
101-118(18pages)
UCI
I410-ECN-0102-2008-320-001694823
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