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18.97.9.173
18.97.9.173
경주지역 휴양콘도미엄의 서비스품질에 미치는 요인에 관한 연구
Research Articles : A Study on the Effective Factors of Service Quality in Condominium : The case of Kyung Ju
박종태 ( Jong Tae Pak )
UCI I410-ECN-0102-2008-320-001692329

As a results of the industries growing, while the competitive environment is increasing severely, quality service is not adequate to satisfy customers. What is more, it is not yet proved soundly that any difference on customer`s assement on service quality by perceptions and important factors should be explored. Consequently, the limited explanatory research on condominum service quality of assessment might has resulted in an underdeveloped theoretical orientation of research on this subject. The purpose of this study is to find any different and examine the effective factors of Condominum Service Quality Assesment, specially customer`s assesment. This research study`s findings did show as many significant difference as the previous studies showed between hotel industries and customer in term of leisure habits. Finally, it is hope that the findings of this study will be helpful to both present and future lodging industries. Further studies which identify effective factors of customer evaluation on service quality in lodging, specially on condominium, would be of great interest to its owners, operators and to anyone in a service business.

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