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한국어
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18.97.14.91
한국어
ENG
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한국물류학회
한국물류학회지
서비스 품질의 측정에 관한 Critical Review 와 개선 방안
서비스 품질의 측정에 관한 Critical Review 와 개선 방안
Critical Review and the Betterment Measure on the Measurement of Service Quality
조광행 ( Gwang Haeng Cho )
한국물류학회
1995.12
한국물류학회지
vol. 5
53-81(29pages)
UCI
I410-ECN-0102-2008-320-001017604
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