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한국품질경영학회
품질경영학회지
해운산업의 서비스품질에 관한 고찰
해운산업의 서비스품질에 관한 고찰
A Study on the Service Quality for Shipping Industry
이종인 , 김영모 ( Jong In Lee , Young Mo Kim )
한국품질경영학회
1994.06
품질경영학회지
vol. 22 iss. 2
98-108(11pages)
UCI
I410-ECN-0102-2009-320-006889557
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