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한국품질경영학회
품질경영학회지
통화서비스의 품질기준에 관한 연구
통화서비스의 품질기준에 관한 연구
A Study on the Quality of Real call Time Service
조한벽 , 김재연
한국품질경영학회
1990.04
품질경영학회지
vol. 18 iss. 1
21-28(8pages)
UCI
I410-ECN-0102-2009-320-006867926
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