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지방정부 공공서비스의 성과평가모형에 관한 소고
A Study on the Performance Evaluation Model of Local Government Public Service
김시영 , 김규덕 ( Si Young Kim , Kyu Duk Kim )
UCI I410-ECN-0102-2008-350-000916339

The performance evaluation of local government public service can improve decisions made by local government managers, and enhance accountability of local government to the citizens they citizens they serve, and elevate performance by using performance evaluation to improve resource allocation, analysis, planning. This study is intended to develop integrated model on performance evaluation of local government public service. Performance evaluation of local government public service is defined as a degree of the results or the impacts of the local government public service delivery on the citizens` needs, demands and expectations. So far, existing studies on performance evaluation are divided into two dimensions. One is evaluated by focusing on efficiency and effectiveness in the objective, economic, and quantitative aspects of suppliers, the other is evaluated by focusing on equity and responsiveness in the subjective, political, and qualitative aspects of recipients. But each of these two methods has strength and weakness. Therefore, integrated performance evaluation model of local government public service should be reflected a point of suppliers` and recipients`, simultaneously.

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