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한국관광학회> 관광학연구> 관광전공자를 위한 행동적 취업면접훈련이 면접행동에 미치는 영향 -K대학 항공서비스과 학생을 대상으로-

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관광전공자를 위한 행동적 취업면접훈련이 면접행동에 미치는 영향 -K대학 항공서비스과 학생을 대상으로-

Research Articles : The Effect Influenced by Behavioral Interview Training for Undergraduates Looking for a Job

한의진 ( Eui Jin Han )
  • : 한국관광학회
  • : 관광학연구 35권10호
  • : 연속간행물
  • : 2011년 12월
  • : 291-310(20pages)

DOI


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The purpose of this study was to test if a behavior interviewing training of tourism major students influences on their interviewing behavior. Based on a review of related literature, the interviewing behavior was conceptualized in terms of verbal communication, articulative communication, and nonverbal communication Data for this study was collected from 64 airline service major students at K college and pre-to-post test was used to examined the effects of behavior interview training on the three dimensions of the students interviewing behaviors. The result of this study showed that the behavioral interview training significantly enhanced interviewee``s verbal, articulative and nonverbal communication skills. Results of this study also suggest that additional skills such as mock interview, role play, and feed back by visual data such as viewing interviewee``s own mock interview should be included in the training.

ECN

ECN-0102-2014-300-001589979


UCI

I410-ECN-0102-2014-300-001589979

간행물정보

  • : 사회과학분야  > 관광학
  • : KCI 등재
  • : -
  • : 격월
  • : 1226-0533
  • :
  • : 학술지
  • : 연속간행물
  • : 1977-2018
  • : 2715


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1편집인(編輯人)의 글 : 제20대 『관광학연구』 편집위원회의 회고와 제언

저자 : 장병권

발행기관 : 한국관광학회 간행물 : 관광학연구 35권 10호 발행 연도 : 2011 페이지 : pp. 5-6 (2 pages)

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2정성적(定性的) 연구(硏究) : 어리의 시선이론과 이의 비판론에 대한 통합적 고찰 -에릭 코헨의 관광객 유형 분류를 기준으로-

저자 : 박상훈 ( Sang Hun Park ) , 김사헌 ( Sa Hun Kim )

발행기관 : 한국관광학회 간행물 : 관광학연구 35권 10호 발행 연도 : 2011 페이지 : pp. 13-31 (19 pages)

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John Urry`s seminal work of ``the tourist gaze`` has attracted much attentions from tourism scholars over the last 25 years. Various kinds of criticisms on the tourist gaze were also made by different scholars from different point of view. However, the Urry`s original work and the criticisms were limited in the sense that they were all based on a fieldwork of specific country and focused on a certain type of tourist. Based on the Erik Cohen`s typology of tourist, this study proposed a more comprehensive model of tourist gaze. According the model, the importance of gaze and behavior might be different from the five types of tourist. For example, to the recreational and diversionary tourists, who travel to a familiar destination of their country, behavior aspects of the travel might be more important than the gaze. The new synthesis also suggested that the power relationship between the gaze of the tourists and local residents might be different among the five different types of tourist. Finally, it proposed external variables that impact on the gaze might among be different among the five types of tourists.

3정성적(定性的) 연구(硏究) : 소비계층에 따른 리조트 시설의 차별적 입지전략

저자 : 유광민 ( Kwang Min Yoo ) , 김남조 ( Nam Jo Kim )

발행기관 : 한국관광학회 간행물 : 관광학연구 35권 10호 발행 연도 : 2011 페이지 : pp. 33-55 (23 pages)

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Tourist space has been regarded as a space of social class. This study was to investigate consumers` social class based space differentiation strategies of 15 Korean ski resorts. Data for this study were collected using three different methods in 2010: questionnaires survey on resort staffs, visiting homepages and on-site observations. Results of this study showed that the Korean ski resort tended to differentiate their resort space and facilities for different types of consumers. Particularly, the Korean ski resorts had a separate entrance for a facility or space of high social class. In addition, in many cases, the Korean resorts located more expensive and luxurious lodging facilities on a separate place of higher altitude area. Facilities and spaces for high class were also likely to have a better landscape and window view. Results of this study suggested that the location and placement of the ski resort facilities might be the result of consumers` social class based differentiation strategies of Korean ski resorts. The strategies might reinforce the class identity of resort consumers and stimulate their consume desire.

4정성적(定性的) 연구(硏究) : 관광이벤트 연구 30년 -『관광학연구』 를 중심으로-

저자 : 손선미 ( Seon Mi Son ) , 이경모 ( Kyong Mo Lee )

발행기관 : 한국관광학회 간행물 : 관광학연구 35권 10호 발행 연도 : 2011 페이지 : pp. 57-72 (16 pages)

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The tourism event research has also become an important area of study in the field of tourism sciences. Using a content analysis of tourism event related papers, which appeared on the Journal of Tourism Sciences in the last 30 years, this study aimed to analyze the trend of tourism event research in Korea and provide future research directions. 158 research papers, which were related to the major types of tourism event were selected from the journal. Findings showed that in terms of the numbers of papers, the tourism event research have rapidly grown(i.e., 10 papers in the 1980`s, 26 papers in the 1990`s, and 122 papers in the 2000`s). Findings also revealed that research method used for tourism event research has been significantly changed from qualitative(70% in 1980`s) to quantitative(78.5% in 2000`s). Results also indicated that over the last 30 years the subject area of the tourism event research has been diversified and that the most popular subject were visitor behavior, event operations, event marketing, policy and economic impact. Future research directions and limitation of the study were discussed at the end.

5정성적(定性的) 연구(硏究) : 템플스테이 체험과 체험 후 효과에 관한 질적 연구

저자 : 전병길 ( Byung Gil Chun ) , 정윤조 ( Youn Jo Chung )

발행기관 : 한국관광학회 간행물 : 관광학연구 35권 10호 발행 연도 : 2011 페이지 : pp. 73-96 (24 pages)

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Templestay, as a traditional Korean cultural tourism resource, might provide beneficial experiences and socio-psychological effects to its` participants. Using a qualitative research method, this study explored the templestay participants` experiences and the socio-psychological effects of the experiences. Data were collected from a focus group interview with 27 participants of four different templestay programs from January to March 2009. Results showed that nature, buddhist monks, buddhism ritual and life, and cultural events sparked the participant`s templestay experiences. Results also indicated that the experience dimensions of the templestay participants included interaction with nature, self-development, education, and relaxation. Furthermore, results of this study revealed three different aspects of short term templestay effects(i.e., affective competency, cognitive competency, social competency). Findings from this study also suggested that from a short term perspective, templestay might contributed the participants` personal growth(improvement of the personal competency). But it also might contribute to the participants` quality of life improvement from a long term perspective.

6정성적(定性的) 연구(硏究) : 조선족 결혼이주여성의 여가욕구 및 여가행태

저자 : 김미옥 ( Mi Og Gim ) , 김민주 ( Min Joo Kim )

발행기관 : 한국관광학회 간행물 : 관광학연구 35권 10호 발행 연도 : 2011 페이지 : pp. 97-120 (24 pages)

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This study explored the characteristics of leisure desire and leisure behavior of married Korean-Chinese immigrant women through a qualitative research. Data were collected from 13 Korean-Chinese immigrant women, two Chinese immigrant women and two staffs of a multi-culture association through an individual in-depth interview, a focus group interview and a semi-structured survey. Ground theory method was used for the data analysis. Results showed that strong achievement motivation of the married Korean-Chinese immigrant women made their leisure desire dislocate. It was also discovered that the married Korean-Chinese immigrant women had nature of slant on leisure due to their own unique motives for immigration and strong achievement motivation. Moreover, it was found out that as married Korean-Chinese immigrant women become adapted to Korea, they tended to revitalize their leisure desire by having psychological composure and seeking their own solution to satisfy leisure desire. Finally, it was identified that married Korean-Chinese immigrant women regarded leisure as the time for preparing their successful diaspora.

7정성적(定性的) 연구(硏究) : 중국인의 행태분석에 기초한 제주도의 관광개발 행정조치

저자 : 노형남 ( Hyung Nam Noh )

발행기관 : 한국관광학회 간행물 : 관광학연구 35권 10호 발행 연도 : 2011 페이지 : pp. 121-146 (26 pages)

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Recent tourism statistics shows that out of 2 million Chinese inbound tourists, 8..7% prefer Jeju to Hawaii or Maladive as a tourist destination. Based on a thick description on Chinese people`s behavior characteristics, this study suggests some administrative measures for Jeju tourism development. From a theoretical point of view, this study relies on institutionalism which focuses on the role of government and market economy in tourism development. Reviews of related literature on Chinese people`s cultural characteristics yields four key words of Chinese people`s behavior characteristics: social tie, true friendship, leisurely conversation, good foods with good people. Based on the findings of these ethnographic characteristics of Chinese people, as a administrative measure for Jeju tourism development, this study suggests to enclose fortified confucianism with the concept of true friendship for counter-studying abroad. It also proposes to develop a cultural tourism space where Chinese people could appreciate slow life style and leisurely conversation with good food in the midst of world-wide well-known natural scenery and snow of Jeju. Finally, this study suggests to develop a luxury water-bar furnished with pure water produced in Jeju Island for medical tourism.

8정성적(定性的) 연구(硏究) : 여행소설 『걸리버 여행기』와 『80일간의 세계일주』의 구성체계 비교분석

저자 : 이영관 ( Young Kwan Lee ) , 박근수 ( Keun Soo Park ) , 이동미 ( Dong Mi Lee )

발행기관 : 한국관광학회 간행물 : 관광학연구 35권 10호 발행 연도 : 2011 페이지 : pp. 147-160 (14 pages)

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Travel novel is a novel based on the travel process, and its story structure is various and complex contrasting to a simple travel story. This study analyze story structure of two popular travel literatures by Jules Verne: 『Gulliver`s Travels』by Jonathan Swift, and 『Around the World in Eighty Days』. It also propose a desired direction of travel novel genre based on the analysis. According to the study results, both travel novels show different social message implying different social atmosphere. The writing style of the novels is also contrasting. The writing style of 『Gulliver`s Travels』is satirical, fantastic, and metaphorical as compared with that of 『Around the World in Eighty Days』as straightforward, realistic, and logical. The study suggests there is a common ground between the novels in that they have the same travel story structure that the main characters return to their home in the end after travelling strange areas. Some study implications are suggested.

9정성적(定性的) 연구(硏究) : 관광위기 유형화에 따른 위기관리 전략에 관한 연구

저자 : 유지윤 ( Ji Yun Yu )

발행기관 : 한국관광학회 간행물 : 관광학연구 35권 10호 발행 연도 : 2011 페이지 : pp. 161-178 (18 pages)

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Tourism is sensitive to different kinds of crisis as it has been seen in the case of 9· 11, tsunami, recent radiation rise in Japan. In the context, the importance of tourism crisis management has been emphasized. This research was performed to build a crisis management strategies based on the types of tourism crisis. Review of related literature suggested seven different types of tourism crisis: tourism cooperation management crisis, natural disaster, traveller`s security crisis, political crisis, economic crisis, disease and hygienic crisis and technology crisis. Out of the seven crisis, this study suggested crisis management strategies for five public crisis including natural disaster, travellers` security crisis, political crisis, economic crisis, and disease and hygienic crisis. Particularity, the five aspects of crisis management strategies were examined in terms of proactive strategies and reactive strategies. Limitations and future research directions were also discussed.

10한국사회의 사회계층 간 여가소비의 구별 -문화예술 분야를 중심으로-

저자 : 한교남 ( Kyo Nam Han ) , 한범수 ( Beom Soo Han )

발행기관 : 한국관광학회 간행물 : 관광학연구 35권 10호 발행 연도 : 2011 페이지 : pp. 181-199 (19 pages)

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Bourdieu`s cultural capital theory suggests that the upper class prefer only upscale leisure consumption in order to ``distinguish`` them from the lower class. In contrast, Peterson`s omnivore theory propose that the upper class has wider range of leisure consumption than the lower class has. In other words, according the omnivore theory, the upper class is likely to consume both upscale and popular style of leisure, while the lower class is likely to consume only popular leisure style. Using a secondary national survey data on Korean people`s art and culture consumption, this study empirically examined which of the two theories were more appropriate to modern Korean society. Results showed that overall the upper class preferred upscale types of art and culture, while the lower class preferred popular culture. However, results also indicated that the upper class participated not only upscale types of art and culture but they also actively participated in popular culture such as movie watching. Results of this study show that omnivore theory is more appropriate in understanding social class based leisure consumption in Korean society.

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