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수록정보
수록범위 : 1권1호(2000)~20권2호(2019) |수록논문 수 : 554
지식경영연구
20권2호(2019년) 수록논문
최근 권호 논문
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1목차 및 편집위원회

저자 : 한국지식경영학회

발행기관 : 한국지식경영학회 간행물 : 지식경영연구 20권 2호 발행 연도 : 2019 페이지 : pp. 1-3 (3 pages)

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2R을 이용한 구조방정식모델링: 매개효과분석/조절효과분석 및 다중집단분석

저자 : 곽기영 ( Kee-young Kwahk )

발행기관 : 한국지식경영학회 간행물 : 지식경영연구 20권 2호 발행 연도 : 2019 페이지 : pp. 1-24 (24 pages)

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This tutorial introduces procedures and methods for performing structural equation modeling using R. To do this, we present advanced analysis methods based on structural equation model such as mediation effect analysis, moderation effect analysis, moderated mediation effect analysis, and multiple-group analysis with R program code using R lavaan package that supports structural equation modeling. R is flexible and scalable, unlike traditional commercial statistical packages. Therefore, new analytical techniques are likely to be implemented ahead of any other statistical package. From this point of view, R will be a very appropriate choice for applying new analytical techniques or advanced techniques that researchers need. Considering that various studies in the social sciences are applying structural equations modeling techniques and increasing interest in open source R, this tutorial is expected to be

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32019년 6월호 발간 인사말

저자 : 고준

발행기관 : 한국지식경영학회 간행물 : 지식경영연구 20권 2호 발행 연도 : 2019 페이지 : pp. 1-1 (1 pages)

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4인공지능 속성에 대한 고객 태도 변화: AI 스피커 고객 리뷰 분석을 통한 탐색적 연구

저자 : 이홍주 ( Hong Joo Lee )

발행기관 : 한국지식경영학회 간행물 : 지식경영연구 20권 2호 발행 연도 : 2019 페이지 : pp. 25-42 (18 pages)

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AI speakers which are wireless speakers with smart features have released from many manufacturers and adopted by many customers. Though smart features including voice recognition, controlling connected devices and providing information are embedded in many mobile phones, AI speakers are sitting in home and has a role of the central en-tertainment and information provider.
Many surveys have investigated the important factors to adopt AI speakers and influ-encing factors on satisfaction. Though most surveys on AI speakers are cross sectional, we can track customer attitude toward AI speakers longitudinally by analyzing customer reviews on AI speakers. However, there is not much research on the change of customer attitude toward AI speaker. Therefore, in this study, we try to grasp how the attitude of AI speaker changes with time by applying text mining-based analysis.
We collected the customer reviews on Amazon Echo which has the highest share of AI speakers in the global market from Amazon.com. Since Amazon Echo already have two generations, we can analyze the characteristics of reviews and compare the attitude ac-cording to the adoption time. We identified all sub topics of customer reviews and specified the topics for smart features. And we analyzed how the share of topics varied with time and analyzed diverse meta data for comparisons.
The proportions of the topics for general satisfaction and satisfaction on music were increasing while the proportions of the topics for music quality, speakers and wireless speakers were decreasing over time. Though the proportions of topics for smart fea-tures were similar according to time, the share of the topics in positive reviews and importance metrics were reduced in the 2nd generation of Amazon Echo. Even though smart features were mentioned similarly in the reviews, the influential effect on satisfac-tion were reduced over time and especially in the 2nd generation of Amazon Echo.

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5전시 및 이벤트 경험 유형이 MICE 품질 그리고 MICE 품질이 충성도에 미치는 영향

저자 : 장성희 ( Sunghee Jang ) , 김상현 ( Sanghyun Kim )

발행기관 : 한국지식경영학회 간행물 : 지식경영연구 20권 2호 발행 연도 : 2019 페이지 : pp. 43-58 (16 pages)

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The main purpose of this study is to empirically investigate determinants affecting MICE quality, which then affects to loyalty. In particular, this study focuses on variables in the exhibition and event experiences of the MICE participants. The proposed research includes four variables representing the exhibitions and event experiences (affective, intellectual, behavioral, relational experience), two MICE qualities (commitment, satisfaction), and MICE loyalty. The results of this study reveal that four proposed variables (affective, intellectual, behavioral and relational experience) have a positive impact on two MICE qualities (commitment and satisfaction). Furthermore, the study found that commitment and satisfaction positively influence MICE loyalty. The findings of the study would provide theoretical and practical implications of exhibition and event experiences, quality and loyalty of MICE.

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6클라우드 컴퓨팅 서비스의 혁신특성, 테크노스트레스가 혁신저항 및 수용의도에 미치는 영향: 공공부문 도입을 중심으로

저자 : 신우찬 ( Woochan Shin ) , 안현철 ( Hyunchul Ahn )

발행기관 : 한국지식경영학회 간행물 : 지식경영연구 20권 2호 발행 연도 : 2019 페이지 : pp. 59-86 (28 pages)

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As the era of the 4th Industrial Revolution evolves, not only private companies but also government agencies and institutions in public sector are adopting cloud computing services converged by new information technologies such as IoT, big data, and artificial intelligence to strengthen competitiveness and create new business values. The purpose of this study is to investigate the relationship between innovation characteristics, innovation resistance, and acceptance of innovative technologies from the perspective of cloud computing services in the public sector. In this study, we collected the survey data from 190 employees of IT division in the public sector, and analyzed the causal relationship between innovation characteristics, technostress, innovation resistance, and intention to adopt the cloud computing service that they perceived. As a result of the analysis, we demonstrated that innovation characteristics, technostress have significant effect on innovation resistance and acceptance intention, and that top executive commitment and innovation resistance also have significant effect on acceptance intention. This study provides meaningful practical implications for the staffs preparing for adoption of cloud computing services and the executives who make the final decision in public sector.

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7뉴스진위 및 인지욕구에 따른 정보수용자의 수용(이해)과 확산영향에 대한 탐색적 연구

저자 : 조아라 ( Cho Ara ) , 권순재 ( Kwon Soonjae )

발행기관 : 한국지식경영학회 간행물 : 지식경영연구 20권 2호 발행 연도 : 2019 페이지 : pp. 87-103 (17 pages)

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The purpose of this study was to explore the factors influencing acceptance (e.g., comprehension,) and diffusion of information recipients' by depending on the authenticity of news. Specifically, this study has examined the effects of the news contents(political vs. general), need for cognition(high vs. low) and authenticity of the News(real news vs. fake news) on both acceptance and diffusion of news.
Based on previous work, this study has developed a conceptual model to present each research hypothesis and tested it by conducting experiments as the follows. As a result, according to the authenticity of the news and the contents of the news (political and general), the acceptance of political contents was high regardless of the authenticity of the news, and the acceptance of real news was higher than that of fake news. However, in the proliferation (comment), both the political contents and the general contents showed the characteristic of spreading (commenting) fake news rather than real news. contrary to this, the cognitive level did not show any significant difference in acceptance (understanding) and proliferation (comment, sharing, recommendation). This study provides academic implications in that it examines the inf luences of accepting (comprehension) and diffusion (comment, sharing, recommendation) of real news and fake news. It also provides practical implications for responding to fake news and new marketing strategies in an environment where contents are delivered through diverse social media.

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8학습자의 경영예술 창작 체험이 제품-서비스 혁신 아이디어 생성에 미치는 영향에 대한 현상학적 연구

저자 : 윤아영 ( Ayoung Yoon ) , 김효근 ( Hyogun Kym ) , 서현주 ( Hyunju Suh )

발행기관 : 한국지식경영학회 간행물 : 지식경영연구 20권 2호 발행 연도 : 2019 페이지 : pp. 105-135 (31 pages)

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This study investigates cognitive and emotional changes in individuals to clarify the principle between artistic stimulation and business innovation idea generation based on phenomenological research methodology. We conducted in-depth interviews with six participants who participated in the artistic creation program of business art, and derived meanings from their experience. As a result, we presented 4 essential categories, 8 main subjects, and 20 sub-subjects; 1) Optimizing rational and creative thinking, 2) Projecting oneself to the artist, finding balance, 3) Having room in mind to view the surroundings, finding insight into the world, 4) Eureka moment, crossing the boundary between business and art. We also found out participants of the program 1) Gradually expanded the criteria, 2) In chaotic directions, and 3) Leaded business creativity through from a non-form to reality throughout the project experience, The attempt to identify business phenomena by using phenomenological qualitative research methods had an academic significance regarding the unfamiliarity of the method in the business administration area. Moreover, this study broadened the possibility of promoting creativity by art in business areas. The study verified the categories and subjects of the business art, paving the way towards application in the real business situation.

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9행복은 어디에서 오는가?: 우리나라 대학생의 행복감에 영향을 주는 사전요인 분석

저자 : 이한녕 ( Hanyeong Lee ) , 하정 ( Jung Ha ) , 이희정 ( Heejung Lee )

발행기관 : 한국지식경영학회 간행물 : 지식경영연구 20권 2호 발행 연도 : 2019 페이지 : pp. 137-153 (17 pages)

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This study aim to identifying important determinants of happiness from university students' view point. To identify the determinants of happiness, focus group interviews were conducted. After carrying content analysis, five main categories were identified: 'Enjoying the present(enjoy the hobby, group activities and trivial things)', 'Self-regulation not dictated by anyone', 'Pursuing self-generated personal goals(goal-oriented, process-oriented)', 'Enjoying hassle-free moment(physical comport, psychological comforts being alone), 'Forming a good relationships (wide range of relationships, quality of relationships). This result is expected to provide deep understanding of students' happiness in planning programs and policies.

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10경영예술 개념 및 경영예술 창작 모형의 타당성 평가 연구: 근거이론적 접근

저자 : 박지연 ( Jiyeon Park ) , 김효근 ( Hyogun Kym ) , 서현주 ( Hyunju Suh )

발행기관 : 한국지식경영학회 간행물 : 지식경영연구 20권 2호 발행 연도 : 2019 페이지 : pp. 155-182 (28 pages)

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The purpose of this study is to evaluate the concept of the Business Art and the validity of the Business Art making process model, as well as to confirm the creative value of art in the business environment. The research data were collected using in-depth interviews and the collected data were analyzed by applying the grounded theory. As a result of the study, various experts in the fields of business and arts evaluated the concept of the Business Art and contents of the Business Art process model as generally valid, considering that they were actually applicable in light of their own experiences. This study establishes a new theory by verifying the transferability of academic research on the new concept of the Business Art, and presents a new viewpoint different from the existing one in the relationship between business and art. Also, the implication of this study lies in that it provided the basis for establishing the method and system that apply the concept of the Business Art and its process to business in the future.

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1연안해역에서 석유오염물질의 세균학적 분해에 관한 연구

(2006)홍길동 외 1명심리학41회 피인용

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