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수록정보
19권1호(2018) |수록논문 수 : 6
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19권1호(2018년) 수록논문
권호별 수록 논문
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1전쟁과 미술의 관계에 대한 연구

저자 : 정은미 ( Chung Eun-mi )

발행기관 : 한국문명학회 간행물 : 문명연지 19권 1호 발행 연도 : 2018 페이지 : pp. 5-28 (24 pages)

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What would be the best way today to protest against a war? How could you influence the largest number of people? In 1937, Picasso expressed his outrage against war with Guernica. It has since become the twentieth century's most powerful indictment against war, a painting that still feels intensely relevant today.
An anti-war art is a social movement, usually in opposition to a particular nation's decision to start or carry on an armed conflict, unconditional of a maybe-existing just cause. The term can also refer to pacifism, which is the opposition to all use of military force during conflicts. Anti-war artists work through protest and other grassroots means to attempt to pressure a government to put an end to a particular war or conflict.
Various artists have discussed the philosophical question of whether war is inevitable, and how much it can be avoided, as well as how this can be achieved i.e. what are the necessities of peace. Various artists have worked it from an intellectual and philosophical point of view. Various intellectuals not only have discussed in public but have participated or led anti-war works despite it is different to their history and background. They went out of their professional comfort zone to warn against or fight against wars.

2e-Contact Center의 적극적인 e-listening 서비스가 고객의 재방문 유도에 미치는 영향연구

저자 : 김지완 ( Kim Ji-wan ) , 석유미 ( Suk You-mi )

발행기관 : 한국문명학회 간행물 : 문명연지 19권 1호 발행 연도 : 2018 페이지 : pp. 29-49 (21 pages)

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Listening Service is essential element of communication behavior for relationship between corporation and consumer, and it plays major role on affecting consumer satisfaction. Listening Service can be divided into three parts: sensing, evaluating, and responding service; Especially, sensing refers to sensing customers' nonverbal cues, as well as hearing their verbal cues. Unlike face-to-face or voice-to-voice services, past studies believed that “sensing” can not be applied in services of E-Contact center. Therefore, this study divided three factors of listening into two factors: Active listening service (Sensing) and Passive listening service (responding). For the research of this study, we collected 569 answers of online survey; only 522 were used on actual study after eliminating 47 answers that were not eligible.
The followings are the result of this study:
· E-listening service have positive effects on the number of consumers' revisit to E-shopping mall.
· Active listening service (Sensing) affected more on the number of revisits than Passive listening service (responding)
· Through revisiting the E-shopping mall, consumers showed two kinds of reactions: Cognitive values and purchases
· The consumers' reaction after the revisit was rather revisit→cognitive value→purchase than revisit→purchase.
After all, in order for the corporations to draw fluent communications with consumers, and their continual revisit through online services, corporations should recognize the importance of not only responding, but also sensing. Additionally, current contact centers on should improve into “smart contact center,” which can increase the number of consumers' purchase and E-shopping mall revisit.

3조선시대 정약용과 황상을 통한 사제지성(師弟之誠)의 의미 고찰

저자 : 김세리

발행기관 : 한국문명학회 간행물 : 문명연지 19권 1호 발행 연도 : 2018 페이지 : pp. 51-74 (24 pages)

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4배(行舟)의 형상 담양, 그 역동성 - 石棹(일명:석당간) 및 석인상 설화를 중심으로 -

저자 : 이금희

발행기관 : 한국문명학회 간행물 : 문명연지 19권 1호 발행 연도 : 2018 페이지 : pp. 75-96 (22 pages)

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5신인류의 공성문명 메가트렌드 지향

저자 : 김정의

발행기관 : 한국문명학회 간행물 : 문명연지 19권 1호 발행 연도 : 2018 페이지 : pp. 97-108 (12 pages)

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6정년 회고담 - 그 은총의 시간들

저자 : 김신연

발행기관 : 한국문명학회 간행물 : 문명연지 19권 1호 발행 연도 : 2018 페이지 : pp. 109-124 (16 pages)

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